- Team
- Technical
- Location
- Shah Alam, Selangor
- Type
- Full time
- Level
- Entry
/0.1 About the role
We are looking for an Assistant Network Engineer to help us design, install and maintain the network infrastructure behind our offices, data services and client projects. You will work alongside our senior engineers, learn how enterprise networks are built and run, and grow into a full Network Engineer role.
What you will do
- Assist in installing, configuring and maintaining routers, switches, firewalls and wireless access points.
- Monitor network performance and availability, and respond to alerts and incidents.
- Troubleshoot connectivity issues, and escalate complex cases to senior engineers with clear findings.
- Prepare structured cabling, rack and cable labelling, and keep network diagrams and asset records up to date.
- Apply security policies, firmware updates and configuration backups on network devices.
- Support on-site installations and deployments at client locations when required.
- Document configurations, procedures and incident reports.
What we offer
- Hands-on training and mentoring from experienced network engineers.
- Support towards industry certifications such as CCNA.
- Exposure to real projects for government agencies and enterprises across Malaysia.
What we are looking for
- Diploma or degree in Computer Science, Information Technology, Networking, Telecommunications or a related field.
- Fresh graduates are welcome. Up to 2 years of experience in network support or IT infrastructure is an advantage.
- Good understanding of networking fundamentals, including the OSI model, TCP/IP, subnetting, VLANs, DNS and DHCP.
- Basic hands-on experience with routers, switches or firewalls from vendors such as Cisco, MikroTik, Fortinet or Ubiquiti.
- Familiar with Linux or Windows server basics and command-line troubleshooting tools.
- Strong problem-solving skills and the ability to stay calm when handling outages.
- Good communication skills in English and Bahasa Malaysia, with clear written documentation.
- Willing to travel for on-site work and to join on-call or after-hours support when needed.
- CCNA, CompTIA Network+ or similar certification is an advantage.
- Valid driving licence is an advantage.
/0.2 More in Technical