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About // Who we are // Smart Tech Tank

Smart Tech Tank Sdn Bhd solves real-world business and operational challenges with the best possible technology and transformative business processes.

The Smart Tech Tank headquarters building in Bukit Jelutong, Shah Alam
HQ // Bukit Jelutong, Shah Alam
Headquarters
Shah Alam, Selangor
Quality
ISO 9001:2015
Registered
MOF / Bumiputera
Focus
Government & smart cities

/0.1 Our story

Who we are

We take full charge, from idea to delivery.

Smart Tech Tank is a technology company that focuses on solving real-world business and operational challenges with the best possible technology and transformative business processes.

We have assembled a team with vast experience in developing technology-based solutions and products. Our main goal is to do things right, so we take full charge of every project facet.

A team working together on laptops around a shared table
TEAM // Collaboration
  1. /01

    Idea

    Where every project begins.

  2. /02

    Concept

    Shaping the idea into a clear plan.

  3. /03

    Design

    Interfaces, systems and architecture.

  4. /04

    Development

    Built, tested and delivered by one team.

/0.2 Vision, mission & values

Vision

To be a leader in innovative technology solutions that empower governments and enhance urban living, creating smart, sustainable cities for a better future.

A city skyline at dusk
SMART CITIES // Sustainable growth
MISSION

Smart Tech Tank is dedicated to developing advanced systems and infrastructures that support governmental operations and drive the creation of high-tech cities. We aim to foster collaboration, promote efficiency, and leverage cutting-edge technologies to improve quality of life and ensure sustainable growth for communities.

  • Core value

    Innovation

    Creativity and forward-thinking solutions for the evolving needs of governments and urban environments.

  • Core value

    Partnership

    Working closely with stakeholders to co-create effective systems and technologies.

  • Core value

    Sustainability

    Eco-friendly solutions that promote sustainable growth and a better environment in smart cities.

/0.3 Leadership

Board of directors & management

The people steering the mission.

Decades of combined experience across government, multinational and technology organizations.

  • Portrait of Iskandar IsmailID // 01

    Chief Executive Officer

    Iskandar Ismail

    20+ years in the IT sector

    Iskandar brings over 20 years of experience in the IT sector, with a strong background in development, cybersecurity and data analytics. He has driven the company vision of innovation and excellence, and under his leadership Smart Tech Tank has reached significant milestones.

    He is committed to a culture of collaboration where teams are empowered to innovate and deliver for clients, and he believes in the power of technology to drive positive change.

    • Development
    • Cybersecurity
    • Data analytics
  • Portrait of Muhammad IsmailID // 02

    Chief Operating Officer

    Muhammad Ismail

    10+ years in strategic operations

    Muhammad has over 10 years of experience in strategic operations and leadership within the IT sector. He oversees strategic initiatives, facilitates communication between departments and ensures company priorities are executed seamlessly.

    His expertise in project coordination, process optimization and hands-on leadership has improved team productivity and operational workflows, and helped deliver key corporate objectives.

    • Strategic operations
    • Project coordination
    • Process optimization
  • Portrait of Redzuan AbdullahID // 03

    Chief Technology Officer

    Redzuan Abdullah

    27+ years across IT disciplines

    Redzuan has over 27 years of experience across infrastructure, software development, continuous delivery, software testing, automation and artificial intelligence, in both government and multinational organizations.

    He holds certifications in software development, enterprise architecture and information security, plus leadership and management credentials from Oxford and process excellence in Six Sigma and CMMI. He is an Adjunct Lecturer at several local universities and an IT Transformation Member in MAIWP.

    • Infrastructure
    • Enterprise architecture
    • AI
    • Security

/0.4 Organizational structure

How we are organized

Nine departments, one direction.

Technical, data, project, call center and communication teams work alongside the corporate functions that keep them running.

CEO

Iskandar Ismail

Chief Executive Officer

COO

Redzuan Abdullah

Chief Technology Officer

CTO

Muhammad Ismail

Chief Operating Officer

Departments

09 units

/0.5 Expertise & services

What we do

Our strength, driven by our team.

Eight areas of expertise, each delivered with the same end-to-end ownership.

  • /01

    Big Data

    Large data sets analysed computationally to reveal patterns, trends and associations, especially in human behavior and interaction.

  • /02

    GIS

    Geographic information systems for capturing, storing, checking and displaying data tied to positions on the Earth’s surface.

  • /03

    Cloud Migration

    Moving data, applications and other business elements into a cloud computing environment.

  • /04

    Software Development

    Designing, coding, testing and maintaining software applications across methodologies, tools and technologies.

  • /05

    Intelligence System

    Innovative intelligence systems designed to enhance the future of living.

  • /06

    Call Center

    Advanced call center services that help government agencies collect and manage population data.

  • /07

    Communication Coordinator

    A vital coordinator that enables effective dialogue between the government and the public.

  • /08

    Tactical Home Defense App

    Detailed maps, threat assessments and coordination tools that let teams collaborate and respond to potential threats early.

/0.6 Projects & experience

Selected work

Real problems, delivered systems.

A look at programmes we have built for government and enterprise, from the issue to the solution.

Earth at night seen from space, with city lights
A road map with routes and place names
Analytics charts on a dark dashboard

Selangor / Data & GIS

SSIPR

Sistem Smart Inisiatif Peduli Rakyat

Issue
Selangorians are unaware of which Inisiatif Peduli Rakyat (IPR) programmes they qualify to apply for.
Solution
Integrated data consolidation for the benefit of Selangorians through a smart IPR system.
  • Daily satellite imagery with GIS plotting to identify applicant locations
  • One account to register for IPR programmes, with approved, pending or rejected notifications
  • List of IPR expenditure

/0.7 Results & products

Measured outcomes

Numbers from the field.

  • Faster processing

    Financial aid applications in Smart DUN.

  • Digitized

    Application and document preparation in Smart DUN.

  • Open rate

    WhatsApp campaigns, versus email.

  • Messages per day

    One-way broadcast capacity of X Blaster.

Our products

  • PhishingScanner

    Paste a suspicious link, phone number or email address and get an instant analysis of whether it is a phishing threat.

    • Evaluates input against known threat databases and heuristics
    • Helps people avoid scams by validating before they click or call
    Accuracy rate
    99.99%
    Scans
    1000+
    Users
    2000+
  • X Blaster

    Bulk WhatsApp broadcasting for campaigns, announcements and public awareness, with one-way and two-way communication.

    • One-way messaging reaches up to 100,000 recipients a day
    • Two-way messaging engages up to 10,000 a day, with sentiment analysis and demographic reporting
    One-way / day
    100,000
    Two-way / day
    10,000

/0.8 In the field

Events & operations

Where our work meets the public.

  • An audience watching a presentation at a conference
    Attendees taking notes during a talk
    A presenter speaking to a seated group

    01 // AISSE25

    AISSE25

    Putrajaya International Convention Centre

    Showcasing our latest innovations in technology and security.

  • Tall glass buildings seen from below
    A city skyline at sunset
    A skyline and highways at dusk

    02 // LIMA

    LIMA

    Langkawi International Maritime & Aerospace Exhibition

    Representing Smart Tech Tank at the exhibition.

  • Colleagues working together at a table
    A team meeting around a whiteboard
    Two people shaking hands

    03 // Selangor M40 Initiative

    Selangor M40 Initiative

    Menteri Besar Selangor Incorporated (MBI)

    Presenting the SISM40 initiative.

  • Analytics dashboards on a screen
    A person working at a desk of monitors
    Network cables in a server rack

    04 // SSIPR Command Centre

    SSIPR Command Centre

    SMART Selangor Intelligent Command Centre

    The integrated SSIPR setup.

/0.9 Certificates & endorsements

Trusted and verified

Certified to deliver.

Quality, registration and digital status credentials that back our work with government and enterprise clients.

  • ISO 9001:2015

    Quality management system certificate

    No. PCSB/QMS/60/10108

  • MOF Registration

    Ministry of Finance Malaysia certificate

    No. K10352835833789342

  • Bumiputera Status

    Bumiputera certificate

    No. BP10352835833789342

  • Malaysia Digital Status

    Malaysia Digital Status certificate, awarded 22 October 2024

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